FAQ's

Course Delivery Section
Ms. Yolanda Dixon - e-Learning Coordinator
 email: ydixon@ncu.edu.jm
 Tel.:+1 (876) 963 7191
Ms. Camille Myers - Course Quality Administrator
 email: camille.myers@ncu.edu.jm
 Tel.:+1 (876) 963 7816; 1 (876) 618 1652 ext 7816; Cell: 1 (876) 220 9064
Mr. Hugh Fairweather - Instructional Technologist
 email: hugh.fairweather@ncu.edu.jm
 Tel.:+1 (876) 963 6428


To run Aeorion LMS (MOODLE) effectively, you should, as a minimum, use the following system components. If you do not, Moodle may still work, but some functionality may be lost.
Workplace IT environments' internal configurations can also restrict the functionality of Aeorion LMS. Access to content may be affected, as may the possibility of uploading files. File size limitations may also apply. Workplaces may also have older versions of software, with which Aeorion LMS  may not perform well.

Mobile Devices

The Moodle Mobile app is currently available and you can download it from the Google PlayStore and you can also use the browser on your mobile device.  The Moodle theme has been developed to scale to the size of your screen.

Operating System

Recommended: Windows 7, Windows 10, Mac OSX Sierra, iPad IOS10

Internet Speed

Use a broadband connection (256 Kbit/sec or faster—this will ensure that you can view videos and online presentations) through USB wireless modem, ADSL, T1/T2, fiber optic or cable.

Dial-up access will be significantly slower, and we do not recommend it for using Moodle.

Internet Browsers

Compatible browsers include:

  • Google Chrome 32 bit version 50 or later (recommended for optimal compatibility, this has been thoroughly tested on Windows)
  • Safari 10 or later (recommended for optimal compatibility, this has been thoroughly tested on Mac)
  • Note that add-ons and toolbars can affect any browser's performance.
  • If you have any difficulty accessing Aeorion LMS  (MOODLE), check that you are using one of the supported browsers above before you contact external support.
  • Microsoft Internet Explorer is not recommended.

Settings

We recommend that the following be enabled:

  • Cookies
  • Popups (in both internet browser and security software)
  • Javascript
  • Plug-ins
  • We recommend that you use the latest version of Adobe Flash Player.

Resource viewing

We recommend that you use the latest version of Adobe Acrobat Reader.

To view all the resources uploaded to Moodle, you will probably need to have Microsoft Office (Word, Excel, PowerPoint) or an equivalent (e.g. Open Office, Viewer) installed.

Security

With all firewalls, ensure that you enable uploading of files

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Last modified: Monday, 30 March 2020, 11:53 AM